Page 1 of 9 1 2 3 ... LastLast
Results 1 to 15 of 125
  1. #1
    Producer Severlin's Avatar
    Join Date
    Oct 2006
    Posts
    3,284

    Asheron's Call 2 - Reporting Issues

    While we are in the beta process players are welcome to report issues they may find. We are asking players that any issue which does not involve billing or account be reported here in this forum. The in game help and reporting tools are not restored and inquiries about the game, outside billing and account, should be directed to this forum.

    Sev~

  2. #2
    Registered User Drainne's Avatar
    Join Date
    Aug 2006
    Posts
    544

    Re: Asheron's Call 2 - Reporting Issues

    ! C:\Users\*********\Downloads\AC2Install.zip: CRC failed in AC2Install\AC2_1.cab. The file is corrupt


    Keep getting that when trying to pull it out of the zip file to install it

    ! C:\Users\*********\Downloads\AC2Install.zip: CRC failed in AC2Install\AC2_1.cab. The file is corrupt
    ! C:\Users\*********\Downloads\AC2Install.zip: CRC failed in AC2Install\AsheronsCall2.msi. The file is corrupt
    Last edited by Drainne; 12-13-2012 at 04:37 PM.

  3. #3
    Producer Severlin's Avatar
    Join Date
    Oct 2006
    Posts
    3,284

    Re: Asheron's Call 2 - Reporting Issues

    Did you unzip the entire folder, or did you open the folder and try to drag that file out? Try right clicking and unzipping the entire folder, then starting up the installer.

    If that doesn't work try re-downloading? We haven't seen this issue yet. If you are still having issues after that either post or PM me.

    Sev~

  4. #4
    Registered User Drainne's Avatar
    Join Date
    Aug 2006
    Posts
    544

    Re: Asheron's Call 2 - Reporting Issues

    Quote Originally Posted by Severlin View Post
    Did you unzip the entire folder, or did you open the folder and try to drag that file out? Try right clicking and unzipping the entire folder, then starting up the installer.

    If that doesn't work try re-downloading? We haven't seen this issue yet. If you are still having issues after that either post or PM me.

    Sev~
    Was trying to unzip .zip file as a whole before running the .msi which was showing as corrupt. I've DL'ed it twice to make sure it was a good DL. Going to try to DL it on a non windows7 system.

  5. #5
    Registered User
    Join Date
    Dec 2012
    Posts
    7

    Re: Asheron's Call 2 - Reporting Issues

    Whenever I run the launcher it prompts me to install dbghelp.dll. I'm pretty sure everything has been updated, such as drivers and whatnot. I can't seem to locate the download to install this debugger tool. Anyone care to help? I can't log in without installing it. Thanks!

  6. #6
    Producer Severlin's Avatar
    Join Date
    Oct 2006
    Posts
    3,284

    Re: Asheron's Call 2 - Reporting Issues

    You shouldn't need dbghelp.dll to run. I don't know why you'd be getting that error. Maybe something is corrupted? This is the download we provided I assume?

    Sev~

  7. #7
    Registered User Deathspawner's Avatar
    Join Date
    Feb 2004
    Location
    Canada
    Posts
    798

    Re: Asheron's Call 2 - Reporting Issues

    I am not sure if it's a Windows 8-specific issue or not, but even when I told the installer to put the game in my F:\ drive, it put it in the default location (C:\Games\Turbine\) anyway. It's a repeatable issue... I did it twice over to verify.
    Deathspawner: 275 Battlemage on Solclaim
    Deathreaper: 275 Triple D Spec Archer | Tiesto: 275 Tinker Mule
    Ryochu Xao: 275 Swordsman | Death the Devoid: 275 Void Mage
    Hei Shui: 258 Two-Handed
    Proud Member of the Renegade Guild

    AC2: Deathreaper - 52 Human Ranger; Deathspawner - 34 Human Sorcerer
    Reddit: AC1, AC2

  8. #8
    Registered User
    Join Date
    Dec 2012
    Posts
    7

    Re: Asheron's Call 2 - Reporting Issues

    Yeah, it's the download provided by ya'll. Whenever I log in, it says it failed to patch.

    An error has occurred, and the program will now end. The error information is:

    Program fault: ACCESS_VIOLATION (0xc0000005) trying to read from 0x0A251CA0

    Is what I get after it fails.

  9. #9
    Registered User Deathspawner's Avatar
    Join Date
    Feb 2004
    Location
    Canada
    Posts
    798

    Re: Asheron's Call 2 - Reporting Issues

    Quote Originally Posted by lunatichigh View Post
    Whenever I run the launcher it prompts me to install dbghelp.dll. I'm pretty sure everything has been updated, such as drivers and whatnot. I can't seem to locate the download to install this debugger tool. Anyone care to help? I can't log in without installing it. Thanks!
    Sounds unnecessary, but here's the DLL:

    http://www.dll-files.com/dllindex/dl....shtml?dbghelp

    And here's a guide on where to place it:

    http://www.ehow.com/how_5163603_replace-dbghelpdll.html
    Deathspawner: 275 Battlemage on Solclaim
    Deathreaper: 275 Triple D Spec Archer | Tiesto: 275 Tinker Mule
    Ryochu Xao: 275 Swordsman | Death the Devoid: 275 Void Mage
    Hei Shui: 258 Two-Handed
    Proud Member of the Renegade Guild

    AC2: Deathreaper - 52 Human Ranger; Deathspawner - 34 Human Sorcerer
    Reddit: AC1, AC2

  10. #10
    Producer Severlin's Avatar
    Join Date
    Oct 2006
    Posts
    3,284

    Re: Asheron's Call 2 - Reporting Issues

    It sounds like a file was corrupted and the patcher, which shouldn't be doing anything, is trying to patch that corrupted file.

    Sev~

  11. #11
    Registered User Kid's Avatar
    Join Date
    Oct 2005
    Location
    Maine wilderness
    Posts
    3,747

    Re: Asheron's Call 2 - Reporting Issues

    I have an issue to report...images on this site are now broken. Who broke them?!

  12. #12
    Registered User alz1921's Avatar
    Join Date
    Feb 2008
    Location
    Missouri
    Posts
    796

    Re: Asheron's Call 2 - Reporting Issues

    link takes me to a page stating maint. being done now.

  13. #13
    Registered User Deathspawner's Avatar
    Join Date
    Feb 2004
    Location
    Canada
    Posts
    798

    Re: Asheron's Call 2 - Reporting Issues

    Quote Originally Posted by alz1921 View Post
    link takes me to a page stating maint. being done now.
    If you're talking about the client download, I have a couple of temporary mirrors up:

    http://forums.ac.turbine.com/showpos...7&postcount=67
    Deathspawner: 275 Battlemage on Solclaim
    Deathreaper: 275 Triple D Spec Archer | Tiesto: 275 Tinker Mule
    Ryochu Xao: 275 Swordsman | Death the Devoid: 275 Void Mage
    Hei Shui: 258 Two-Handed
    Proud Member of the Renegade Guild

    AC2: Deathreaper - 52 Human Ranger; Deathspawner - 34 Human Sorcerer
    Reddit: AC1, AC2

  14. #14
    Registered User alz1921's Avatar
    Join Date
    Feb 2008
    Location
    Missouri
    Posts
    796

    Re: Asheron's Call 2 - Reporting Issues

    Quote Originally Posted by Deathspawner View Post
    If you're talking about the client download, I have a couple of temporary mirrors up:

    http://forums.ac.turbine.com/showpos...7&postcount=67
    yes was talking about the dl link, ty so much

  15. #15
    Registered User ShedaoShai's Avatar
    Join Date
    Sep 2008
    Posts
    3,521

    Re: Asheron's Call 2 - Reporting Issues

    Dev posts in this new AC2 forum are not showing up in the dev tracker. I don't know if thats intentional or not.
    ~Shedao Shai~
    Harvestgain - Officer of the Immortals (website)
    The Orange Army
    Quote Originally Posted by NoWorries
    "Certain players pride themselves on trying to go with very ugly bright orange suits just to blind others that they run by."
    - Said at 01:02:22 in this video

Page 1 of 9 1 2 3 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload