The Knowledge Base and Game Play sections contain a lot of helpful information that may relate to the issue you are experiencing.

Please be sure to visit these areas to determine if your issue is already addressed there prior to contacting the In-Game Support Team.  However, should you not find the answer to your question, In-Game Support will be happy to assist you.

The Knowledge Base can be used to review a database of fixes, tops, answers and workarounds for a variety of common questions, concerns and problems.

The Game Play section of the website provides general descriptions of various game mechanics and options; such as Magic, Armor, Weapons, and Housing, and much more!

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Contacting the In-Game Support Team

To submit an In-Game Support help request within the game open the options menu via the in-game toolbar and click on the "Urgent Assistance" button.

You can submit questions, concerns, or feedback by filling out the below form.  Our In-Game Support Team will reply to your help request in a timely manner.